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Our Approach

At our clinic, we believe that true healing begins with understanding and compassion. Our approach to healthcare is holistic, recognizing the intricate connection between mind, body, and spirit. We are dedicated to providing personalized care that respects each individual's unique journey and needs.

Patient-Centered Care:


We place our patients at the heart of everything we do. By taking the time to listen and understand your concerns, we ensure that your treatment plan is tailored to you. Your health and well-being are our top priorities, and we strive to empower you with the knowledge and support you need to take an active role in your care.

Integrated Services:


Our clinic offers a comprehensive range of services, including general practice, clinical psychology, counselling, and acupuncture. By integrating these disciplines, we can address both the physical and emotional aspects of health, providing a more complete and effective treatment.

Collaborative Teamwork:


We believe in the power of collaboration. Our team of experienced professionals works closely together to ensure that you receive the best possible care. Whether you are seeing a general practitioner, a psychologist, or an acupuncturist, you can trust that our team is communicating and coordinating to support your overall health.

Respect and Confidentiality:
 

We are committed to creating a safe and respectful environment where you can feel comfortable sharing your concerns. Confidentiality is a cornerstone of our practice, and we adhere to the highest ethical standards to protect your privacy.

Continuous Improvement:


Healthcare is constantly evolving, and so are we. Our team is dedicated to continuous learning and improvement, staying up-to-date with the latest medical advancements and therapeutic techniques to provide you with the highest quality of care.
 


At our clinic, we are more than just healthcare providers—we are your partners in health. We are here to support you every step of the way on your journey to wellness.

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AS FROM DECEMBER 2023

 

APPOINTMENTS

  1. The clinic may charge you for any missed appointments unless 24 hours notice is given

  2. All consultations will be charged for and appointments must be paid for before leaving

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REPEAT PRESCRIPTIONS AND SICK NOTES

  1. At least 24 hours notice must be given for repeats

  2. All patients on long term medication must have a consultation with the doctor at least once every three months

  3. You must inform us within 24 hrs of any illness if a sick note is required. Backdated sick notes WILL NOT be issued.  

  4. You may need to see the doctor before a sick note is issued.  If you have requested a sick note more than 3 times in a rolling year or there has been more than 3 months since your last consultation you MUST MAKE AN APPOINTMENT for a consultation before a sick note can be issued.   

  5. £10 per prescription/sick note must be paid upon collection.  If you wish for them to be emailed you must pay before it can be sent.

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PHONE CONSULTATIONS

If you wish to speak to the doctor for any illness/concerns, this will be charged as a face to face consultation and pre-payment is required.

 

WE OPERATE A ZERO TOLERANCE POLICY AT THIS CLINIC. ABUSE OF ANY KIND WILL LEAD TO YOU BEING ASKED TO LEAVE THE CLINIC. TELEPHONE CALLS WILL BE TERMINATED.

ANY ISSUES SHOULD BE DIRECTED TO THE PRACTICE MANAGER.

Our Practice Policy

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